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Rescue

Official earthquake emergency line: 0800-RESCATE (0800-7372282), activated by the Government and integrated into VenApp. If you are outside the country, follow @CruzRojaVe on X for updates.

0800-RESCATE (0800-7372282) — central line activated by the Government after the earthquake, integrated into VenApp.

The former 171 line has been migrating to VEN 9-1-1 since 2019 and availability varies by region; use it only as a backup. If calling from abroad, dial +58 before the number (drop the leading 0: +58 800-7372282).

OCHA is coordinating search and rescue teams through the UN INSARAG system. The IFRC launched an emergency appeal for 50 million Swiss francs to support the response.

Frequently asked questions

What number do I call if someone is trapped?
Call 0800-RESCATE (0800-7372282), the central line activated by the Government after the earthquake, integrated into VenApp. The 171 line has been migrating to VEN 9-1-1 since 2019; use it as a backup only if you cannot get through. If you are outside the country, follow official updates from @CruzRojaVe on X.
Are international rescue teams deployed?
Yes. OCHA is coordinating search and rescue teams through the UN INSARAG system. The IFRC launched an emergency appeal for 50 million Swiss francs to support the operation.
Can I join as a volunteer rescuer?
Rescue in collapsed structures requires certified training (USAR). If you do not have that training, going to the affected area may hinder operations. If you are a certified professional, contact your national INSARAG coordination.
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